Club Bondi Junction RSL
The Information We Collect
The Club will collect general information about you, such as your name, address, contact details and other Clubs you belong to when you apply for membership to the Club. This information is required under the Corporations and/or Registered Clubs Acts. We may also collect this and other types of personal information, such as your membership number, during the course of dealing with you, for example when you wish to obtain goods or services from the Club and when you participate in contests and promotions or return feedback forms. In the interests of security and safety, and the comfort of members and guests, the Club also operates video cameras within the Club premises and may collect personal information in the course of investigating complaints or pursuing disciplinary proceedings.
Where practicable, the purpose for which we collect personal information will be made clear at the time of collection. If you do not provide us with certain information we may be unable to accept your application for membership or provide you with access to our services..
Users can generally visit the Club website without revealing who they are or other personal information. The Club will not collect any personal information about visitors to the website except when they knowingly provide it.
How We Use Your Information
- to establish and maintain your membership to the Club, including displaying in the club and in some cases disclosing your name and address (as required by law) and providing you with newsletters, quarterly magazines, annual reports and other information necessary to allow you to play an active role in the Club, such as information about candidates standing for election to the board of the Club;
- to provide the products or services you have requested from the Club;
- to answer your inquiry;
- to register you for events, promotions or competitions;
- in accordance with the Constitution of the Club;
- to assist us to make the Club’s sites, services and products more valuable to our members and guests;
- for direct marketing of products or services and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications;
- to third parties where we have retained those third parties to assist us to operate the Club and provide the products or services you have requested, such as marketing consultants and promotions companies, catering and event coordinators, businesses operating from our premises, website hosts and IT consultants, electronic gaming organisations, and our professional advisers such as management consultants, lawyers and accountants; and
- to different parts of the Club Bondi Junction RSL to enable the development and marketing of other products and services and to improve our customer service in general.
Access to Your Information
You can request access to the personal information that the Club holds about you by contacting the Club’s Privacy Officer as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request. We may charge a reasonable amount for providing access.
If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.
We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.
The Club will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.
The Internet is not a secure method of transmitting information. Accordingly, the Club cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.
Responsible Service of Alcohol
- This Club recognises that it is against the Law to serve any person to intoxication.
- This Club recognises that it is against the Law to serve or supply alcohol to any person under the age of 18.
- This Club recognises that it is against the Law to allow intoxicated, disruptive or violent behaviour to occur on the premises.
- This Club seeks to ensure that no harm comes to patrons as a result of our service of alcohol.
The following Policies and Procedures have been adopted to ensure the responsible service of alcohol.
A range of drinks are offered on these premises. These include a range of non-alcoholic beverages. This Club does not seek to encourage rapid or excessive consumption of alcohol through pricing. Low alcohol beers and non-alcoholic beverages are stocked and promoted. Staff have been acquainted with this House Policy and trained to implement it. If such patrons continue to order alcoholic beverages, the staff member will contact the senior staff person on duty and alert them to the patrons current or impending of intoxication. The senior duty staff person will determine whether or not service should be refused. If service is refused, the senior duty person will politely explain to the patron(s) that the Club cannot legally serve alcohol to the point of intoxication.
Under Age Drinking
This Club has surveillance procedures designed to detect under age persons seeking to enter the premises.
If a staff member believes that a person who is ordering or being supplied alcohol, is under 18 years of age, they will politely request proof of age (Passport, Photo Proof of age cards or photo Drivers Licence).
If the person is less than 18 years of age, or refused to produce identification, staff will refuse service and request Senior Duty Staff Member to ask person to leave Club premises.
An incident book is maintained to record all occasions on which proof of age identification is required
Disruptive, Violent or Intoxicated Behaviour
This Club does not allow intoxicated persons to enter Club premises.
If a staff member becomes aware that a person’s behaviour is becoming disruptive or violent, they will notify the Duty Manager.
If the behaviour is not reduced, the Duty Manager or designated staff person will require the person(s) to leave the Club premises.
As a last resort, Police will be called to remove person(s).
An on the spot fine of $550 could be imposed if person(s) fail to leave when asked- Maximum Court Fine $5,500.
Driving with illegal blood alcohol concentration
Staff members will seek to discourage persons who appear to have a blood alcohol concentration higher than the legal limit from driving.
The Club offers a number of services designed to discourage drinking and driving. These services include: Making of alternative transport arrangements; holding of car keys in a safe place; and overnight parking facilities.
Refusal of Service
If service of alcohol is refused to members or guests, the staff members refusing service will emphasise that the individuals patronage is greatly valued. The staff member will then inform the member or guest that further service of alcohol is illegal and could jeopardise the Club’s Liquor Licence.
All staff have been informed about the House Policy on responsible service of alcohol and adequately trained to support this policy.
This Club seeks to publicise and promote its position on Responsible Serving Practices.